Transforming a website to help bridge opportunity gaps and advance educational access for students across Vietnam.

Saigon Children

Role

UI/UX Designer

Timeline

Jan 2025 – Mar 2025
(10 Weeks)

Team

5 Designers

3 Back-end Developers

Tools

Mantine UI
Figma
React.js

THE PROBLEM

The mentorship platform lacked structure and accessibility

Disadvantaged students in Vietnam struggled to access reliable career guidance due to a disorganized, hard-to-navigate mentorship system. Without clear dashboards or efficient matching tools, mentor-mentee relationships were difficult to initiate and maintain.


BACKGROUND

The Design Problem

THE SOLUTION

Design a platform that makes mentorship accessible & intuitive.


Our aim was to redesign the Big Buddy–Little Buddy experience into something more structured, engaging, and scalable. We wanted to simplify the onboarding process, improve mentor-mentee matching, and ensure students in rural areas could access the platform easily.

DESIGNING

The Design Process

DESIGNING WITH CONSTRAINTS

We took an iterative approach to design a simple and intuitive dashboard tailored to SaigonChildren’s mentorship program. Through weekly stakeholder check-ins and user testing our design evolved based on feedback, constraints and real-world needs.

ITERATION & FEEDBACK

Key Iterations

FINAL SCREENS

From Figma to Finish

OUR DESIGN PROCESS

Refining What Already Worked

To balance quick timelines with stakeholder clarity, we adjusted our workflow to prioritize visual communication. Since we were building on an existing project from past quarters, we focused on improving the design—refining what worked, removing what didn’t, and aligning everything centered around our stakeholder.

KEY ITERATIONS

Designing with context, not just from scratch

Since this project built on previous teams’ work, we started with existing wireframes and flows. While functional, they lacked clarity and consistency.


Rather than redesigning everything, we focused on purposeful refinements. We clarified visual hierarchy, prioritized essential mentor-mentee actions, and simplified language across the interface.

The original dashboard had a basic layout with only a mentor profile card displayed. It lacked navigation, visual structure, and personalization, making the experience feel static and text-heavy.

With a clear sidebar, friendly greeting, and neatly organized sections for the mentor and resources, the layout feels more approachable and helps users find what they need faster.

The original form felt cluttered, with too many fields displayed at once and inconsistent formatting that made it overwhelming to fill out.

The updated version is cleaner and easier to navigate, with a simplified layout that groups fields logically.

The original profile page was simple but text-heavy and had important details like hobbies or favorite books were buried in plain text.

This design separates content into clear sections and uses visuals like book and movie covers to make the profile more engaging.

ADDITIONAL PAGES IMPLEMENTED

LOOKING BACK

Designing, Growing, Reflecting

LESSONS LEARNED

Designing with and for real people takes time — and intention.

Throughout this project, I learned that good design always comes back to the user. It takes more than just one pass. It's about constant iteration, attention to the small things, and staying open to feedback. Every decision, from spacing to word choice, played a part in making the experience better. I also learned how much good design depends on good communication. Working with stakeholders across a 15-hour time difference in Vietnam meant feedback came in asynchronously and plans sometimes had to shift last-minute, so I had to get comfortable communicating clearly in writing and staying flexible when priorities changed, all while keeping the project moving forward.

Let's make something together

Let’s keep crafting moments that connect, delight, and maybe involve matcha. 🍵🍃

© 2026 – designed by Tracy Vu ᡣ𐭩

Let's make something together

Let’s keep crafting moments that connect, delight, and maybe involve matcha. 🍵🍃

© 2026 – designed by Tracy Vu ᡣ𐭩

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